FAQ's

62 Glenferrie Road, Malvern / 03 9509 4633 / 7 DAYS / THIS MONTH ONLY 50% OFF DESIGNER FABRIC

Spider FAQ
  • FAQ's
    Frequently Asked Questions
  • Where does d’Italia source its fabric from? 

    Most of d’Itlaia’s stock is from Italy and France, as we believe these sources are superior in their manufacture of the finest quality fabric. The designer stock is sourced directly from the most reputable Italian manufacturers who create for the top European designer fashion houses – such as Gucci, Armani, Versace, Balenciaga, Prada, Dolce & Gabbana, Jil Sander, Roberto Cavalli, Escada, Valentino and Chanel… d’Italia’s stock includes these labels regularly.

  • Who does d’Italia specifically cater for?  

    d'Italia's stock ranges from classy casual to very formal wear; bridal gowns, bridesmaids, mothers of the bride, ball gowns, formal gowns, evening wear, cocktail gowns, professional/office wear, smart casual wear, everyday wear and even resort/holiday wear. Customers are constantly impressed with the diversity of the fabric available, and know they will always find something more unique and unusual than at any other fabric store.

    What makes d'Italia's range so much more unique and exclusive than other quality fabric stores?

    The answer to this lies in the fact that d'Italia operates on a completely different basis than all other fabric shops. The fabric available on the shelves is current season stock - NOT old, past seasons, out-dated remnants. As the designer stock is produced in Europe in limited quantities and will never be reproduced, it cannot be re-ordered once sold - so this makes it limited and exclusive.

  • How often do you get new stock in? 

    d’Italia’s agents travel to Italy and France every 6 to 8 weeks to source the new up-coming seasons’ fabrics. As such, you will constantly find new and exciting stock on d’Italia’s shelves, including a good range of summer and winter weights all year around in order to cater for those travelling overseas.

  • Do you give out samples? 

    Yes, of course. Small strips are handed out freely, however many customers prefer to purchase 10cm strips as they provide a more true representation where a proper colour match or pattern is important. This service is extended to interstate telephone/mail enquiries especially, however time is of the essence when it comes to whether or not the fabric would still be available for sale in the short-term future.

  • Are the optional referral-only dressmakers/seamstresses/tailors/couturiers good and are they expensive? 

    All 15 of d'Italia's makers who are available on a referral basis are of an excellent standard, and boast a high quality of work and expertise. Not only scrutinised over many years for fundamentals such as the quality of their work, they are fully competent in design and can communicate well with customers in a professional manner. d'Italia monitors customers' feedback on their work and professionalism regularly, as approximately 95% of regular customers employ their services on an ongoing basis. Remember, many of d'Italia's regular customers have most of their wardrobe made to fit, as they have trouble finding suitable clothing off-the-rack. This involves a significant outlay on the cost on quality fabric, so the quality of the making must also be excellent.

    Considering their work is of the highest standard, their prices are surprisingly reasonable and very much affordable. As they are so heavily booked into the future, they have no need for commercial studios and instead deliberately work from their own private professional studios. As such, their fees are maintained at a very much lower rate than other quality seamstresses in Melbourne who are either on a salary or operating from a shop front, and fees are paid directly to them with no mark-up or commission to d'Italia. Fees charged include the initial consultation, pattern-making, calico mock-ups (where necessary), at least 2 to 3 fittings, and the final finishing.

  • Do customers need to know exactly what style they want before meeting with a dressmaker, and do they need to provide a pattern? 

    Not at all – the dressmakers' experience makes them an excellent source for suggestions. Customers only need have a basic idea of what they are after, (which is worked out with d'Italia's consultants) as the dressmakers' studios have many fashion books and pictures to help fine-tune their ideas, plus they all store images of past creations on their computers. It is usual for them to work off the design sketches from d'Italia, and then in the process of fittings, the design is fine tuned on the body. The dressmakers make their own patterns, regardless of whether they are making something from a sketch, from a photo or copying an existing garment - so it is completely unnecessary to take patterns to them.

    A design is often best left to develop on the body, which is actually what couture is. It is easy for d'Italia's consultants to calculate know how much fabric is required for a basic design, after which you may request for a referral to a dressmaker. After the making of the garment has commenced, there are many stages where the design can be tweaked along the way - so you will end up with a completely unique and individual style, custom-made for you! Although this requires a fair amount of faith in the dressmaker's talents, it is the most creative way to make something amazing. After having "settled in" with a seamstress by having had a number of garments made by her in the past, many regular customers eventually trust their dressmaker to help them create styles individually for them. A personal relationship develops between customer and dressmaker - one based on familiarity and understanding...

  • Besides dressmaking and design, what other benefits do your consultants and dressmakers provide your customers? 

    d'Italia's consultants and dressmakers have a very good eye for what is flattering for all types of body shapes, and are genuine and honest with the advice they offer. Sometimes you may have an idea of what style you are after, and our dressmakers' experience leads them to be able to suggest more flattering alternatives if, in their belief, there may be a more optimal style for your figure type.

    Remember, all the dressmakers/seamstresses are ladies with many years' experience working with all different shapes and sizes - so they are extremely confident in advising what will flatter your body the most...if you are open to suggestions!

  • What other services does d’Italia provide? 

    You will be assisted at the boutique with free and friendly styling and design advice - including sketching designs that would flatter you the most - and you can be measured up to calculate how much fabric you will require for your garment. Even if you only have a rough idea of what you'd like to have made, it is easy to work out how much fabric you will need so that you can secure the fabric you love.

    It is very common for customers to arrive on d'Italia's doorstep completely discouraged, as they have had no luck finding anything off-the-rack that looks adequate to meet the occasion they are planning for - even if its just simple everyday casual wear. Almost always, d'Italia can help them find the right fabric, adapt a style that would flatter them the most with that fabric, and then refer them if required to an expert dressmaker. It is always easier - and much more fun - than most expect it to be!

  • When are appointments recommended? 

    Appointments are encouraged for those who would like to be served with minimal interruptions and it is essential especially for brides and bridal groups to book appointments, as it is more practical to have one of d’Italia’s bridal experts allocated to help them personally (rather than on-the-spot, without an appointment, on a busy Saturday morning for example).

  • How long does it take to make a garment? 

    It is impossible to put a time on how long, because no garment is made in one stretch of time. Instead, appointments and fittings are spread out over a number of weeks - deliberately planned out into the future - so that there is no unnecessary stress involved in having to rush anything. Creation of a perfect garment takes time and care. It is for this reason that the seamstresses are booked well in advance of the events that the garments are being made for - the emphasis being on the actual month of the event - and then the appointments are planned backwards for the months leading up to the event. d'Italia's referral seamstresses are regularly booked up to 12-18 months in advance of events.

  • What are your prices for fabric and dressmaking? 

    The average cost of d'Italia custom-made garments – including couture and fabric - range from only:

    Mother of the bride garment/dress 1,500+
    Cocktail/formal/evening dresses from 1,500+
    Women's suits from 1,400+

    Bridal gowns without French lace, beading or embellishments 2,500 - 3,000+
    Bridal gowns with French lace, beading and/or embellishments 3,500+

    (varies according to the speciality fabrics chosen)

Ask a Question / Book an Appointment / Get a Quote

FOR AN INSTANT ANSWER PHONE 03 9509 4633

Please include your phone number, it's much easier to give advice on the phone than in an email.

Use this form or email us direct on [email protected] - You can email us example photos if you wish.



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Wedding Dress Testimonials

Latest Testimonials

J.K.
"You were able to reproduce the dress in the pictures I gave you perfectly--even better than the original! Beautiful, elegant fabrics and the most fabulous job on the dresses. The bridesmaids looked stunning and their outfits received much attention! We couldn't be happier with the results."

Suzan
"The entire dress making process was beyond my expectations; it was truly great. From discussing my original ideas for the design, to working out a price within my budget, the advice and helping me with my indecisiveness, to suggestions of how to improve the design, I was very impressed and very happy with the whole process."

Diane
"Both the bridesmaids and myself felt very special in our outfits, thanks to d'Italias' fabric."

More Testimonials...

Liz
"I came in looking for a wedding dress with a difference and left with so much more. Thank you for helping to shape my ideas and for encouraging me to be brave. The dressmaker you referred me to was equally fantastic and perfect for my more than difficult dress design."

Jess
"Thank you so much for making my beautiful lace wedding dress. It was absolutely perfect for the day and very comfortable. Thank you for all your time and effort while making the dress and thank you for being such a pleasure to work with."

Diane
"The service from d’Italia was fantastic, the shop assistance was helpful and experienced. I felt excited and confidant."

...And more Testimonials...

Jessica
"I'm still loving my dress!! so many compliments! people still asking me where it is from and who is the designer! I am giving your details out! Thank you again so so much! You made me feel beautiful and sexy on the most special day in my life!!"

Ann
"The dress itself was amazing and was beyond my expectations. Everyone commented on how much it suited me (I was very happy to hear that)! Thank you d'Italia.".

Belinda
"Thank you so much for the beautiful wedding dress. The fabric was so divine and I felt so special, didn't want to take it off!"

And... More Testimonials...

Helen
"Thank you very much was a great day! You made choosing my material very easy and you knew exactly what I wanted! :)"

Liz
"The dress was perfect, I cannot thank you enough for making me feel magical on the day, and everybody said that it was the best wedding dress ever."

Elizabeth
"I truly appreciated your wonderful service and helping me choose your beautiful fabric! My bridesmaids looked absolutely stunning - their dresses were just gorgeous! Thank you for all you did for us.".

But wait there's more...

Prue
"I absolutely loved my dress!"

Krissy
"I was extremely happy with your dressmaker referral – she made 4 x beautiful bridesmaids dresses with the lovely fabric we purchased from d'Italia."

Sue
"I can't thank you enough for creating what must be the greatest show-stopping wedding gown on earth – I was totally overwhelmed by the response at our wedding, because of yourlove and fastidious care you put into making the dress."

Yep even more Testimonials... and there's more!!!

Jackie
"I was extremely happy with your dressmaker referral – she made 4 x beautiful bridesmaids dresses with the lovely fabric we purchased from d'Italia."

D.C.
"I would like to thank you so much for all your help in selecting material for my mother-of-the-bride dress and the bridesmaid's dresses."

K.M.
"In my beautiful wedding dress that I was married in, I felt fantastic and had lots of wonderful comments."

As seen or featured in:

As seen or featured on TV and Magazines:

d"Italia Logo

 

  • Operating Hours:

    Open 7 Days
    Monday to Sunday 10am to 5pm
    (Closed major public holidays)
  • Address:

    62 Glenferrie Road
    Malvern
    Victoria
  • Telephone:

    03 9509 4633
  • Email:

    [email protected]

Ask a Question /
Book an Appointment /
Get a Quote

FOR AN INSTANT ANSWER PHONE 03 9509 4633
Please include your phone number, it's much easier to give advice on the phone than in an email.

Use this form or email us direct on [email protected] - You can email us example photos if you wish.



Can't read the image? click here to refresh